Refund Policy
At Webopedian, we strive to ensure that you are satisfied with your purchase. However, since our products are digital goods delivered via internet download, we generally offer no refunds after the product has been downloaded or accessed.
Refund Eligibility
We will only consider refunds under the following circumstances:
- Non-Delivery of Product: If you experience issues with downloading or receiving access to the product, you may be eligible for a refund.
- Corrupt or Defective File: In the event that you receive a corrupted or defective file, and we are unable to fix the issue, you may request a refund.
- Duplicate Purchase: If you mistakenly purchase the same product twice, we will refund the duplicate purchase.
Non-Refundable Circumstances
- Change of Mind: We do not issue refunds if you simply change your mind after the purchase.
- Incompatibility Issues: Please ensure the product meets your requirements before purchasing, as we do not provide refunds for incompatibility with your system or software.
- Unauthorized Use: Any product that has been accessed, downloaded, or tampered with is not eligible for a refund.
Refund Process
To request a refund, please contact our support team at [email protected] within 7 days of your purchase, including proof of purchase and a detailed explanation of the issue. We will review your request and respond within 3 business days.
Refunds, if approved, will be processed within 5-7 business days.
Contact Us
If you have any questions about our refund policy, please reach out to us at [email protected].